From Inquiry to Shipment Five Clear Stages
Each stage lays out what you do, what we do, and how long it takes — no guesswork.
Inquiry
1-2 business daysSend us drawings, specs, quantity, and target lead time. No drawings? We can reverse-engineer from a sample.
Send drawings (DWG / DXF / PDF / STEP / IGES), material, quantity, surface finish requirements
Respond within 1-2 business days, follow up by phone if details need confirming
Quote
Per project complexityThe quote includes unit and total prices, lead time, materials, and processes — so you have everything you need to compare and decide.
Review quote, adjust specs, confirm requirements
Provide a detailed quotation; revise immediately when needs change
Prototype
7-14 business daysPrototyping de-risks production. For direct production or urgent orders, we can skip to step 4.
Test the sample, share modification feedback
Machine the prototype to drawing, measure, and deliver with measurement reports
Production
14-30 business daysFormal production scheduling with continuous quality control — incoming inspection, in-process monitoring, periodic sampling.
Check progress anytime
Schedule production, report progress regularly, document QC throughout
Delivery
1-3 daysFinal inspection, packaging, and shipping. Inspection reports available; packaging per your spec.
Receive and inspect on arrival
Final inspection, packaging (rust / shock prevention), shipping per agreed method
How to get your quote faster
With these 4 items in hand, we typically reply within 1-2 business days. Incomplete info is fine too — we'll just need a few rounds to confirm specs, which extends the timeline.
Drawings
Engineering drawings or 3D models
- ‧2D: DWG / DXF / PDF
- ‧3D: STEP (.stp) / IGES (.igs) / STL
- ‧Hand sketches accepted (limited precision)
Specifications
Material, quantity, tolerance
- ‧Material grade (e.g., SUS304, A6061)
- ‧Estimated quantity (proto / volume)
- ‧Critical tolerances (if special)
Surface Treatment
Desired finish / function
- ‧Anodizing (black / red / blue / grey)
- ‧Nickel plating / blackening / passivation
- ‧Brushed, mirror polish, bead-blast etc.
Lead Time
Target schedule
- ‧Standard orders: allow 14+ days
- ‧Rush orders: notify upfront for coordination
- ‧Overseas: shipping time additional
Tip: It's OK if you can't fill all fields — just send what you have, we'll ask for what's missing. The most common gaps are 'no drawing' or 'no material spec' — but if you have photos or a sample, we can reverse-engineer.
From quote to shipment: typical lead times
The schedule B2B procurement cares about most — varies by order type, quantity, and complexity. Actual lead time per individual quote.
| Order Type | Business Days |
|---|---|
| Quote response | 1-2 days |
| Prototype / one-off | 7-10 days |
| Small batch | 10-14 days |
| Mid-volume | 14-21 days |
| High-volume / long-term | 21-30 days |
| Rush order | 3-5 days |
Note: Above is a typical reference. Actual lead times depend on material stock, machining complexity, surface treatment scope, and current shop load. Final lead time per formal quote. Holiday periods (Lunar New Year etc.) announced separately.
Payment terms / INCOTERMS / Currency
B2B procurement contract details that matter most — different combinations suit domestic vs overseas buyers. Flexibility tailored to your purchasing process, negotiable when needed.
Domestic Payment
- ‧ First-time clients: Net 30
- ‧ Long-term clients: flexible
- ‧ Standard tax invoice or simplified format
Overseas Payment
- ‧ T/T 30% deposit + 70% before shipment
- ‧ L/C at sight (large orders)
- ‧ Credit terms case-by-case
INCOTERMS Preference
- ‧ Default: FOB Kaohsiung / Keelung
- ‧ Acceptable: EXW / FCA
- ‧ CIF / DDP — discuss with adjustment
Pricing Currency
- ‧ Domestic: TWD
- ‧ Overseas: USD (preferred)
- ‧ EUR available for large projects
Note: Above are standard terms, adjusted per individual contract. New clients are encouraged to start small to build trust before scaling up. All terms can be itemized in the quote to avoid future disputes.
Ready to start your project?
Send us drawings or a description — we'll quote within 1-2 business days.